HOL Ship Service AS (“us”, “we”, or “our”) operates the https://holshipservice.com/ website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://holshipservice.com/privacy-policy
1. Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
1.2 Types of Data Collected
1.2.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
1.2.2 Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
1.2.3 Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Set out below is an indicative list of the types of cookies we may use:
| Cookie type | Purpose | More information |
| Visitor ID Cookie | An anonymous identifier used to recognize a visitor across visits. | It may be used to identify repeat visits and analyze cross visit behavior. |
| Tracking Cookie | An account related ID used to recognize customers and maintain your session on site. | It may be used to link site usage information with transactional information when analyzing and optimizing the user experience. |
| Customisation Cookie | Used to customize your experience | A unique ID used to recognize you as a returning visitor and customize your experience on our Websites. |
| Testing Cookies | Anonymous cookie used to randomly serve variants of content and to maintain a visitor’s view of that content. | It may also be used to record a variants performance in achieving goals such as helping visitors to register. |
| Analytics Cookies | These are used to collect information about how visitors use our Websites. We use the information to compile reports and to help us improve the Websites. | The cookies collect information in an anonymous form, including the number of visitors to the Websites, where visitors have come to the Websites from and the pages they visited. |
| Advertising Cookies | These are anonymous identifiers used to serve ads of third parties. | The cookies allow us to advertise to you on third party websites. |
2. Use of Data
Unless otherwise disclosed during the data collection process, personally identifiable information that may be collected in connection with visitors to this Site is retained by HOL Ship Service AS. We will not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.
We may use the personal information you provide for any of the following purposes:
(1) to understand the use of our Site and make improvements; (2) to respond to specific requests from visitors; (3) to obtain parental consent from visitors under 18 years of age, where necessary; (4) to provide any necessary notices to our visitors or their parent or legal guardians, where necessary; (5) to protect the security or integrity of our Site when necessary; (6) to send you notices and solicitations regarding the Site and our businesses; and (7) in general to promote and market products to you. These solicitations may take the form of mailings, telephone calls, e-mail solicitations and other methods of contact.
If you do not want to receive these solicitations from us using your personally identifiable information, or you wish to request access or information about your personal information, notify us using the method highlighted in the “Request for Access to Personal Information/Questions or Complaints” section at the end of this policy.
HOL Ship Service AS uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
3. Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
HOL Ship Service AS will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
4. Disclosure Of Data
4.1 Legal Requirements
HOL Ship Service AS may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of HOL Ship Service AS
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
4.2 Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
4.3 Service Providers
We may outsource the processing of certain functions and/or information to third parties. We may also engage market research firms to assist us for the purpose of market research and quality assurance. When we do outsource the processing of your personal information to third parties or provide your personal information to third-party service providers, we oblige those third parties to protect your personal information in accordance with the terms and conditions of this Policy, with appropriate security measures.
4.3.1 Analytics
We use Google Analytics to measure and track usage of our website. To get a general picture of what data Google is gathering, you may take a look at Google’s privacy policy
We may also use other third-party Service Providers to monitor and analyze the use of our Service.
4.4 Consumer Insights
Where we hold personal information about you, we may disclose this personal information to other companies that also hold information about you. These companies may combine the information in order to better understand your preferences and interests, thereby enabling them and us to serve you better. If your personal information is used for direct marketing purposes, you have the right to object to that by contacting us using the contact information provided in the last paragraph of this policy.
At times, we can conduct online surveys to better understand the needs and profiles of our visitors. If we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you via the Internet.
4.5 Business Transfers
As we continue to develop our business, we may sell our assets, or cease being the manager or franchisor of product that is currently part of our portfolio. In those circumstances, we may include the personal information collected about you, or control of that personal information, as a business asset in any such transfer. Also, in the unlikely event that we, or substantially all of our assets, are acquired, personal information collected about you, or control of such information, may be one of the transferred assets.
4.6 Legal Requirements
We reserve the right to disclose any personal information we have concerning you if we are compelled to do so by a court of law or lawfully requested to do so by a governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property in accordance with applicable laws. We also reserve the right to retain personal information collected and to process such personal information to comply with accounting and tax rules and regulations and any specific record retention laws.
4.7 Centralized Data Processing Activities
Like most international businesses, we have centralized certain aspects of our data processing activities in accordance with applicable laws, which, in many instances, will result in the transfer of your personal information from one country to another. The jurisdictions where that information will be processed may or may not have laws that seek to preserve the privacy of personal information. Nevertheless, whenever your personal information is transferred within our Company and subcontracted companies, your personal information will be processed in accordance with the terms and conditions of this Policy and applicable laws.
4.8 Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
5. Choice
You may always choose what personal information (if any) you wish to provide to us. However, if you choose not to provide certain details, some of your experiences with us may be affected (for example, we cannot deliver a product without an address).
If you provide us with your contact details (e.g. postal address, email address, telephone number or fax number), we may contact you to let you know about the products, services and events offered that we think you may be interested in. We may also share your personal information with carefully selected third parties, who may communicate directly with you. In some jurisdictions, data privacy laws may require us to obtain a separate consent before we do so. You can always choose whether or not to receive any or all of these communications by contacting us as described in the last paragraph of this policy below.
5.1 Updating or Accessing Your Personal Information
With some limited exceptions, you have rights to access and update personal information held about you. If you want to inquire about any personal information we may have about you, you can do so by sending us a written request by letter or email to the addresses set out below, also you can check your data on this page Data Access Request. Please be sure to include your full name, address, and/or email address and phone number so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information we may require to make that determination.
You may request that we correct, cancel, and/or stop processing or using personal information that we hold about you. If we agree that the personal information is incorrect, or that the processing should be stopped, we will delete or correct the personal information. If we do not agree that the personal information is incorrect we will tell you that we do not agree, explain our refusal to you and record the fact that you consider that personal information to be incorrect in the relevant file(s).
6. Request for Access to Personal Information/Questions or Complaints
According to applicable law, you have
- a right of access to a copy of the information comprised in your personal data;
- a right to object to processing that is likely to cause or is causing damage or distress;
- a right to prevent processing for direct marketing;
- a right to object to decisions being taken by automated means;
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and a right to claim compensation for damages caused by a breach of the Data Protection Act and/or the General Data Protection Regulation.
If you have any questions about this Policy, about the processing of your data described, or any concerns or complaints with regard to the administration of the Policy, or if you would like to submit a request for access to or deletion of the personal information that we maintain about you can check your data on this page Data Access Request or please contact us by email hol@holssas.com
All requests for access to your personal information must be submitted in writing by letter or email. We may respond to your request by letter, email, telephone or any other suitable method.
6.1 How to block cookies and Google Analytics
In order to easily manage cookie files, the preferred browser should be selected and instructions should be followed:
Mobiles:
You can also opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
7. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the bottom of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Effective date: May 25, 2018
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hol@holssas.com